Front Desk Receptionist - Hospitality & Administration (Bali, Indonesia)

Join KTI Landmark Berhad, a dynamic and growing company, as our Front Desk Receptionist in the heart of Bali! This is your opportunity to be the welcoming face of our organization, ensuring every guest, client, and team member experiences exceptional service from the moment they arrive. As a Front Desk Receptionist, you'll be the first point of contact for our guests, handling inquiries, reservations, and check-ins with a smile. Your role is crucial in creating a positive first impression and setting the tone for their entire stay. In this vibrant city, you'll have the chance to work in a bustling environment, collaborating with a diverse team to deliver outstanding hospitality services.

At KTI Landmark Berhad, we pride ourselves on our commitment to excellence and innovation. Our company has a rich history in the hospitality industry, and we are constantly looking for talented individuals to join our team. As a Front Desk Receptionist, you'll have the opportunity to grow and develop your skills in a supportive and encouraging environment. We offer competitive salaries, comprehensive benefits, and a vibrant work culture that celebrates creativity and teamwork. Join us and be part of a company that values your contributions and helps you achieve your career goals.

📋 Tanggung Jawab Pekerjaan

• Greet guests and clients with a warm and professional demeanor, ensuring they feel valued and welcome.
• Handle check-in and check-out procedures efficiently and accurately, using our Property Management System (PMS).
• Manage guest inquiries, reservations, and requests, providing prompt and helpful responses.
• Maintain accurate and up-to-date records of guest information and room assignments.
• Coordinate with various departments to ensure seamless guest experiences, such as housekeeping, maintenance, and dining services.
• Assist with front office operations, including managing the reception area, handling mail and packages, and maintaining a clean and organized workspace.
• Stay informed about local attractions, events, and promotions to provide valuable recommendations to guests.
• Uphold the company's policies and procedures, ensuring a safe and comfortable environment for all guests and team members.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to manage time and resources efficiently.
• Proficiency in English, both written and spoken, as it is the primary language of communication in the workplace.
• Familiarity with Property Management System (PMS) software, such as Opera, is a plus.
• Ability to work well under pressure and in a fast-paced environment.
• Previous experience in a similar role in Bali is a plus.
• Flexibility to work varying hours, including weekends and holidays, as required.

🛠️ Keahlian

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